In these Terms the following expressions shall have the meanings set out below unless the context requires otherwise: the Operator means Winwin, the Site means the online platform operated by Winwin and any accompanying mobile or desktop applications; the Services means the gambling activities provided by Winwin including games, bets and related features; the Customer or You means the user who accesses or uses the Services; the Software means any computer programmes, data files or other content provided to enable access to and use of the Services; Device means any hardware used to access the Site such as computers and mobile devices; Data Protection Laws means applicable laws governing the processing of personal data.
By accessing, registering with or using the Services you agree to be bound by these Terms as amended from time to time. Winwin may update or amend the Terms and any promotional terms; material changes will be notified through the Site or by direct communication. Continued use after the change constitutes acceptance of the updated Terms. If you do not agree to any modification you must cease using the Services.
Winwin is licensed to operate the Services and grants you a personal, non transfernable, non exclusive licence to access and use the Software solely for your private entertainment. All rights in the Software and Site Content remain with Winwin or its licensors. You may not copy, distribute, reverse engineer, decompile, modify, rent, lease, sublicense or transfer the Software or any Site Content, nor use the Software in any unauthorised manner. Winwin reserves all rights not expressly granted herein.
To open an account you must provide accurate information and comply with applicable laws. You are responsible for the security of your account credentials and for all activity conducted under your account. You must promptly notify Winwin of any suspected unauthorised use. Winwin may require documentation to verify identity and age, and may suspend or restrict access pending satisfactory verification.
Access to the Services is restricted to individuals who have reached the legal age for gambling in their jurisdiction and who are not otherwise prohibited from participating. You confirm that gambling is legal in your place of residence and you will not access the Services from jurisdictions where it is illegal. Winwin reserves the right to restrict or suspend access from any jurisdiction where required by licensing, regulation or applicable law.
Winwin may, at its sole discretion, request verification of identity, age and address. You agree to provide documentation promptly. Verification shall be completed within 30 days of registration or prior to significant transactions such as deposits exceeding set thresholds. Failure to complete verification may result in withdrawal restrictions, account limitations or closure.
The Services include online gambling activities which may include casino style games, live dealer experiences and wagering on events where offered. Availability of specific games and features may vary by jurisdiction and over time. Winwin does not guarantee uninterrupted operation and may temporarily suspend or modify the Service for maintenance or legal/regulatory reasons. Use of VPNs or other methods to circumvent provider blocks is prohibited and may lead to loss of winnings or account restrictions.
Payments must be conducted through methods accessible to and under the control of the Customer. The following terms apply unless stated otherwise in a promotion: minimum deposit 10 in the local currency; minimum withdrawal 30; maximum withdrawal per 24 hours 20,000; settlement currencies include EUR, USD, GBP, and additional currencies as notified. All deposits and withdrawals are subject to verification checks. Winwin reserves the right to impose processing fees and to decline or reverse transactions suspected of fraud or violation of these Terms. Withdrawals are processed within 3 to 5 business days after successful verification; some methods may be faster or slower depending on banking provider and jurisdiction. The Customer shall bear any taxes or duties that may apply to winnings in their jurisdiction. Winwin may suspend or withhold a withdrawal pending compliance checks or retrieval of required documentation.
Promotional offers, bonuses and reward programs are governed by separate terms which may limit eligibility by jurisdiction, wagering requirements and time limits. Promotions may be cancelled or amended at Winwin’s discretion. Typical wagering requirements shall be 30x the bonus amount, with a maximum bet limit of 5 per spin or round while the promotion is active, and a time limit of 14 days to fulfil wagering requirements unless the specific promotion states otherwise. Abuse of deposit bonuses, including but not limited to circular depositing or using related accounts to obtain multiple bonuses, may result in account suspension or termination and forfeit of bonus funds. All bonus offers shall be subject to promotion specific terms and conditions which prevail in the event of inconsistency with the general Terms.
You shall not use the Services for fraudulent, dishonest or unlawful purposes, or to manipulate outcomes. Prohibited conduct includes but is not limited to collusion, factor manipulation, use of automated devices or scripts, sharing of account credentials, soliciting or distributing confidential information, and exploiting vulnerabilities to gain an advantage. The use of automated playing methods or robots is strictly forbidden. You must conduct yourself in a fair and lawful manner at all times.
Winwin collects and processes personal information in accordance with its Privacy Policy and applicable Data Protection Laws. By using the Services you consent to such processing. Winwin implements reasonable security measures to protect data, but cannot guarantee absolute security and you acknowledge the inherent risks of digital transmission and storage. Where applicable, data may be transferred to jurisdictions outside the Customer’s residence for the purposes of providing the Services and administering the relationship.
The Services are provided on an as is basis. Winwin excludes warranties of fitness for a particular purpose and non infringement to the maximum extent permitted by law. Winwin shall not be liable for any indirect, incidental, special or consequential damages or losses, including loss of profits, data or goodwill arising from the use or inability to use the Services. Notwithstanding the foregoing, nothing in these Terms excludes or limits Winwin’s liability for death or personal injury caused by its negligence or for fraudulent misrepresentation where such liability cannot be excluded or limited by law. In the event of a technical error or incorrect acceptance that results in a wager or payment being recorded in error, Winwin reserves the right to correct such error and re settle the terms applicable at the time of the wager or payment were correctly available.
Winwin may suspend or terminate a Customer’s access to the Services in the event of a breach of these Terms, suspicion of fraud or regulatory non compliance, or for other reasons in Winwin’s reasonable discretion. Upon termination, Winwin will pay out any remaining verified funds in the Customer’s account within a reasonable timeframe, subject to verification checks. Where required, funds may be held until satisfactory documentation is provided.
These Terms and any dispute arising therefrom shall be governed by the laws of the jurisdiction in which the Operator is licensed. Any disputes shall be resolved by the competent courts of that jurisdiction or, at Winwin’s option, by binding arbitration in accordance with the rules applicable in the licensing jurisdiction. Before initiating litigation, you must contact Winwin support to seek an amicable resolution.
Entire Agreement These Terms constitute the entire agreement between you and Winwin regarding the Services and supersede any prior understandings. Severability If any term is held invalid or unenforceable, the remaining terms shall continue in full force and effect. No waiver of any term shall be effective unless in writing. Assignment Winwin may assign its rights and obligations under these Terms without consent. Notices Any notices to be provided by Winwin will be provided through the Site and/or direct communication where required. Contact Details For questions about these Terms please contact Winwin support through the official channels provided on the Site. By using the Services you acknowledge that you have read, understood and agree to these Terms and the Privacy Policy.